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00Legal

Privacy Policy

What we collect when you use this website, why we collect it, and the choices you have.

Data we collect

We collect only what you give us or what your browser shares when you use the site.

  • Quote form: name, company, mobile number, email, city, the fuel or service you need, expected volume, industry and any note you add.
  • Short enquiry forms on product and service pages: name, mobile number and the requirement you select.
  • Newsletter form: your email address.
  • Choices stored in your browser: your theme (light or dark) and your cookie choice. A short summary of your last enquiry is kept for the current browser session so the thank-you page can greet you.

Why we use your data

We use your details to:

  • call you back, understand your requirement and prepare a quote;
  • answer questions you send us;
  • send you updates and articles, if you subscribed to the newsletter;
  • keep records of enquiries and improve how the site works.

We do not sell your data.

Third-party services

We use only the services below, and only where they are switched on for this website.

  • Web3Forms delivers the enquiry forms to our team by email. Your form entries pass through their service on the way to us.

These providers have their own privacy policies. We do not control how they handle data on their side.

WhatsApp and phone communication

If you message us on WhatsApp or call our number, we see the number and any details you share. WhatsApp is run by Meta and is subject to its own terms and privacy policy.

We use these conversations only to respond to your enquiry.

Cookies and similar storage

The site groups cookies and browser storage into two categories.

  • Essential: remembers your theme and your cookie choice so the site works as you expect.
  • Analytics: no analytics or advertising tools are currently switched on for this site. If we add any, they will load only after you choose Accept in the cookie notice.

Your choice is saved in your browser. You can clear your browser storage at any time, and the notice will then ask you again.

How long we keep data

We retain personal data for as long as necessary to provide our services, respond to enquiries, and comply with applicable legal, accounting or reporting obligations, after which it is securely deleted or anonymised.

Your rights

You can ask us to show you the data we hold about you, correct it, or delete it. Write to indoxfuels@gmail.com from the address you used and tell us what you need. You can also ask us to stop sending newsletters at any time.

Children's data

This site is for businesses. We do not knowingly collect data from children. If you think a child has sent us their details, write to us and we will delete them.

Changes to this policy

We may update this policy. The current version is always on this page. If a change affects how we use your data, we will say so here.

Contact us

Questions about this policy? Contact IndoX Energy Private Limited:

  • Email: indoxfuels@gmail.com
  • Phone: +91 72660 42580
  • Registered office: C/o Rita Singh, Arazi No 1, 00 K, Ramduttpur, Pandeypur, Varanasi Cantt, Varanasi, Uttar Pradesh, 221002, India
  • CIN: U47300UP2026PTC249528
  • GSTIN: 09AAICI9747H1ZY